Ecommerce & outdoor
Post-purchase feedback
Ask buyers how the product actually performed once they’d used it, while the order is still fresh.
Turn customer answers
into better marketing.
Run surveys to uncover preferences, opinions, and feedback, then connect responses to customer profiles so you can personalize and act on what you learn.
Ask
Ask more than yes or no.
Ratings & scales
Rankings
Picture choice
Open feedback
Questions
How likely are you to recommend us?
012345678910
Not likelyVery likely
Which product would you try next?
Rank what matters most to you
1 Price
2 Quality
3 Delivery speed
What could we do better?
Identify
Anonymous when you want. Identified when it matters.
Anonymous surveys
Identify with email
Connect to profiles
Flexible by survey
Question list
Anonymous
Star rating
Multiple choice
Long text
Email address
Add an email field to connect responses to a customer profile.
Identified
Analyze
See what your customers are telling you.
Response & completion
Question breakdowns
Date filters
Open-text responses
1,284Responses
9Questions
78%Completion
1,642Started
3
Which product would you be most likely to buy?
Publish
Put your survey wherever customers are.
Hosted page
Inline embed
Popup
QR code
Publish options
revup.com/s/fall-feedback
Custom slug · tracking link ready
Intelligence
Survey answers become customer intelligence.
Unified customer profile
Preferences and feedback
Entries and purchases
Syncs with your tools
Sarah Johnson
sarah@example.com
Entered Summer Giveaway Jun 14
Purchased $84.00 Jul 2
Answered Fall product survey Sep 12
From surveys
Preferred scentCitrus
Fit feedbackTrue to size
Would buy againYes
Captured in the Fall product survey · Sep 12
Exclusive to Revup
Answers you can actually use.
Analyze survey answers in Revup, connect identified responses to customer profiles, and use what you learn across future promotions and marketing.
See the story behind every answer.
Review responses question by question, track completion, and spot patterns without building reports or exporting data first.
1,284Responses
9Questions
78%Completion
1,642Started
Last 30 days
Anonymous when you want it.
Run surveys without asking for identifying information, so customers can respond freely while you still learn from the results.
ParticipantWould buy next
Anonymous response #48212Weekend Kit
Anonymous response #48213Graced Blur
Anonymous response #48214Weekend Kit
See what customers prefer.
Ask people to rank options in order, then see which products, ideas, or preferences consistently rise to the top.
1Warm amber41%
2Soft rose28%
3Cool sand19%
4Deep plum12%
Build it from your AI assistant.
Describe the survey in Claude, ChatGPT, or Codex and Revup creates the draft.
Create a 6-question post-purchase survey with a star rating and a ranking question.
Draft created · Survey · 6 questions
One survey, many languages.
Publish language variants of the same survey. Translated choices keep the original option order, so the chart still lines up.
English
Español
Français
Deutsch
日本語
Every answer joins the customer profile.
Identified responses join the same profile as that customer’s entries and purchases, and sync to the integrations connected to the survey.
Sarah Johnson
Entries3
Purchases$84.00
Survey answers9
From surveys
Preferred scentCitrus
Fit feedbackTrue to size
Would buy againYes
Give people a reason to answer.
Attach a prize to a longer survey and draw the winner in the same dashboard you use for every other promotion.
Prize$250 gift card
Responses1,284
Winner Drawn Sep 14
A closer look
Every response, accounted for.
See every question, every total, and the individual responses behind them, so you can move from a high-level trend to the exact feedback that shaped it.
1 Question library
Every question type a survey needs.
Use contact, choice, text, file upload, date, and picture fields, plus star ratings, dedicated NPS, customizable 0–10 scales, ranking fields and more. You can even break longer surveys into multiple pages.
Star rating
NPS & 0–10 scales
Ranking
Multi-page
Questions
Page 1 of 2
How would you rate the fit?
Buy again?
Pick a shade
Add question
2 Responses report
Read the results without exporting.
The reporting shows one card per question, with the field type, answers, skips, response rate, and averages where they apply. Dedicated NPS questions include the calculated NPS score and promoter, passive, and detractor groups. You can filter by presets or custom date ranges too.
NPS scoring
Date filters
Charts & tables
Completion rate
3
How likely are you to recommend us?
010
3 Open-ended answers
See the patterns in what people say.
Repeated answers are grouped and ranked by frequency, while every original response stays available to review. Search exact feedback and quickly see which answers come up most often.
Grouped responses
Ranked by frequency
Search feedback
Full response list
citrus
Showing 1–10 of 212 answers
4 Publishing
Publish anywhere.
Embed surveys on your site, launch a popup, share a hosted page, or generate a QR code. Use Revup tracking links to see where responses came from.
Embed, popup & hosted
QR codes
Tracking links
Response controls
5 Anonymous or identified
Anonymous or identified. You choose.
Collect feedback anonymously, or add an email, phone, or ID field to connect the response to a customer profile. Remove the identifying field and the survey goes back to anonymous.
Anonymous by default
Identify with email
Connect to profiles
Switch anytime
No contact question
Anonymous
Star rating
Long text
One contact question
Identified
Star rating
Long text
Email address
6 Customer intelligence
Survey data shouldn’t live in a survey tool.
Identified responses become part of the customer profile alongside purchases, entries, and past activity. Use what customers tell you to build richer profiles and sync those insights to the tools you use.
Unified customer profile
Preferences & feedback
Entries & purchases
Syncs with your tools
Sarah Johnson
sarah@example.com · New York
Entered Summer Giveaway Jun 14
Purchased $84.00 Jul 2
Answered Fall product survey Sep 12
Synced Klaviyo Sep 12
From surveys
Preferred scentCitrus
Fit feedbackTrue to size
Would buy againYes
Seamless integrations
Pipe your survey data everywhere.
Connect Revup with supported email, SMS, and CRM platforms.
See all integrations
Use cases
What will you ask?
Six surveys you could publish this week, each one asking something only your customers can answer.
Restaurants & dining
Table and menu feedback
Put a code on the table and let guests answer honestly, without leaving a name.
Beauty & skincare
Ranking the next launch
Have customers rank the shortlist so the next launch is the one they already voted for.
Travel & hospitality
Guest experience survey
Ask departing guests to score the stay from 0 to 10 and say what would have made it better.
Retail & boutiques
Shopper preference picks
Find out what shoppers want you to carry and who to tell when it arrives.
CPG & beverage
Answer six questions, enter the draw
Attach a prize draw to a longer survey and run the winner selection from the same dashboard.
The platform
Everything you need to run promotions.
All best-in-class.
Every tool purpose-built, not bolted on. Choose one or combine them all — each works beautifully on its own and even better together.
Forms
Data capture for any use case — with payments, file uploads, and validation.
Quizzes
Recommend products, score assessments, and qualify leads with personalized results.
Sweepstakes
Run compliant giveaways that grow your list and reward your audience.
Contests
Collect user-generated content and let judges or votes pick winners.
Instant Win
Spin-to-win, scratch-offs, and real-time prize reveals that drive engagement.
Purchase Sweepstakes
Reward entries for every dollar spent on your store.
Winner Management
Select, review, notify, and fulfill promotion winners in one workflow.
Email Flows
Automate emails triggered by entries, referrals, votes, and winners.
SMS Flows
Reach customers instantly via text with promotions and updates.
Revup Intelligence
Unified customer profiles built from every interaction across all promotions.
RevAssist
AI that answers entrant questions from your promotion’s own settings, rules, and FAQs.
Build with AI
Build, edit, illustrate, and report on giveaways from Claude, ChatGPT, or Codex.
Integrations
Sync data to supported email, SMS, CRM, and ecommerce platforms.
Referrals
Coming soonGrow your audience through unique referral links and bonus incentives.
Coupons
Coming soonDistribute unique coupon codes with claim limits and inventory tracking.
World-class support
Support you can count on.
Real help from real people.
Running surveys involves question design, anonymity, and reporting. Our team knows the product inside out and responds fast when you need help.
Fast, human support
Real answers from real people. Our team responds quickly and knows survey design inside and out.
Designed to remove friction
Surveys involve question types, identity, publishing, and reporting. Revup condenses every step into simple workflows.
Support beyond setup
We don't disappear after onboarding. Whether you're launching your first survey or your hundredth, we're here.
Got questions?
Common questions.
What to know before you send a survey to your customers.
Yes. If the survey has no active email, phone, or unique ID question, responses are handled anonymously: no contact record is created, and there are no cookies, saved drafts, prefilled answers, verification steps, or contact integrations. Anonymous responses appear in the participant table as Anonymous response followed by the response ID, and anonymous exports redact IP, location, source, and campaign metadata. Anonymous means no contact identifier is collected. It is not a guarantee about what someone types into an open answer.
Add an email, phone, or unique ID question. One is enough, and it can be optional. From that point responses attach to a contact, join that person's unified customer profile alongside their entries and purchases, and can sync to the integrations connected to the survey. Remove the last identifier and the survey goes back to anonymous handling.
No. Surveys do not have per-question display logic, so every respondent sees every question on the page. You can split a long survey into multiple pages with the new-page element, and you can publish separate surveys for separate audiences.
Survey results are organized question by question in the Reporting tab, with response totals, completion rate, and flexible date filtering. Visual questions are summarized with charts and tables, while open-ended answers are grouped, ranked by frequency, and searchable.
No. Text answers are grouped by exact value and counted, and you read them yourself. Revup does not generate themes, sentiment, or summaries from what respondents wrote.
Yes. Surveys start with no prize and no social actions, and you can add either. A prize draw runs through the same Winners dashboard used by every other Revup promotion, so you can select winners and manage claims exactly as you would for a giveaway.
Only identified responses do. They count the same way as any other customer profile: once per person, no matter how many surveys they answer. Anonymous responses don't create a profile, so they don't count toward your plan at all. Test responses from previews never count. Free trials include 20 participants in total, whether they're identified or anonymous.