How Graced builds loyalty with new parents.
Explore how this skincare brand uses Revup to learn about customers’ routines, gather feedback, and personalize its email and SMS.
The Graced lifecycle
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1 Attract
The Graced Blur Giveaway
A launch giveaway for Blur introduces Graced and builds the list for everything that follows.
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2 Understand
The Skin Profile
A short form asks about skin type, concerns, and routine so Graced can recommend what fits.
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3 Engage
Spin for a Sample
An instant-win spin offers a deluxe sample and a reason to come back before the first order.
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4 Purchase
The Routine Refresh Sweepstakes
Eligible Shopify orders earn entries automatically, with a free way to enter for everyone else.
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5 Learn
The Routine Survey
A survey asks recent customers how Blur fits their routine and what Graced should make next.
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6 Advocate
The Everyday Ritual Contest
Customers share a photo of their morning routine. Graced reviews each before it joins the gallery.
Revup Intelligence
Every interaction adds
Every interaction adds
to the same profile.
Graced connects skin details, purchases, and feedback in each customer’s profile, helping it send more relevant email and SMS.
- The Graced Blur GiveawayCaptures contact details, consent, and giveaway entries.
- The Skin ProfileAdds skin details for more personalized follow-up.
- Spin for a SampleTracks return visits and prizes won.
- The Routine Refresh SweepstakesLinks purchases and the entries they earn.
- The Routine SurveyAdds customer feedback on skincare routines.
- The Everyday Ritual ContestTracks contest submissions and approval status.
More examples
See how Revup works in other industries.
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Common Goods
A neighborhood boutique looking to reach shoppers beyond the store and win repeat visits. -
Sunday Table
A neighborhood restaurant looking to grow its email and SMS lists and keep guests coming back. -
Harbor FC
A football club looking to engage fans and measure participation in sponsor campaigns.